Hotel operations management 2nd edition
Hotel Operations Management by David K. HayesDescribing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel?s-and their own-ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel-Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance-from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads-i.e., executive housekeepers, directors of sales, controllers, and front office managers.
Hotel Operations Management, 3rd Edition
Seller Rating:. Condition: Good. A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear.
We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you! Published by Dallas Cunnington Modified over 4 years ago. Process of planning, organizing, staffing, directing, controlling, and evaluating human, financial, and physical resources to achieve organizational goals Organizational and coaching skills Analytical and financial analysis skills Ability to anticipate guest needs Competitive spirit and high attention to detail. How will the hotel measure sales volume or reputation value gained versus cost of providing in-room Internet service?
Jack D. Ninemeier, David K. Appropriate for the Intro. A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel. You can find lots of answers to common customer questions in our FAQs. View a detailed breakdown of our shipping prices. Learn about our return policy.
Hotel Operations Management 2nd Edition by Hayes, David K., Ninemeier, Jack D. [Paperback] [David K.,.. Hayes] on scopenitout.com *FREE* shipping on.
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